Please record and upload a video of a maximum of two minutes in length of how you would act in the following situation. Imagine you are a social worker turning up at the house of a service user (a client with mental health difficulties) who you haven’t met before for a pre-arranged meeting. Describe how you would adjust if the service user refused to see you when you arrived, including outlining the steps you would take to communicate with the service user and how you would keep them safe. Please paste the link to your video below. Please see our FAQs for full instructions on uploading a video.