Azure Active Directory: Resolve the six most common SSPR end-user error messages

Pedro Santos explains how IT Admins can resolve common errors seen by end-users with self-service password reset (SSPR). Azure Active Directory (Azure AD) self-service password reset (SSPR) lets users reset their passwords in the cloud. Learn more: https://msft.it/6001pA3TT 0:00 -…

Azure Active Directory: Resolve the six most common SSPR end-user error messages

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Pedro Santos explains how IT Admins can resolve common errors seen by end-users with self-service password reset (SSPR). Azure Active Directory (Azure AD) self-service password reset (SSPR) lets users reset their passwords in the cloud.

Learn more: https://msft.it/6001pA3TT

0:00 – Intro
0:39 – You can’t reset your own password because password reset isn’t turned on for your account.
1:50 – You can’t reset your own password because you haven’t registered for a password reset.
2:51 – You can’t reset your own password because password writeback isn’t turned on for your organization.
4:14 – This password does not meet the length, complexity, age, or history requirements of your corporate password policy.
5:26 – You can’t reset your own password because password reset isn’t properly set up for your organization.
7:13 – You can’t unlock your account because your organization is currently experiencing connectivity problems
7:40 – Conclusion

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